Oak Mountain Amphitheatre Rules
Please follow official venue rules for the best possible experience and safety of all patrons. The official venue site is here and will be the best possible source for latest and most up to date venue rules.
Oak Mountain Amp is dedicated to providing fun for all music fans coming down to Pelham, Alabama. But to make sure everyone stays safe and comfortable, the staff is enforcing the following sets of rules and policies. Please take the time to read and understand these rules. Any guest found to break these policies may be removed from the venue without refund. Severe breaches may even result in a lifetime ban.
If you have any specific questions or concerns about these rules, please call the venue at 205-985-0703.
Accepted/Prohibited Items Lists
Oak Mountain Amp will allow:
- Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”)
- Cameras – nonprofessional only, no detachable lenses
- Water – up to 20oz in a factory sealed or empty bottle
Oak Mountain Amp does NOT allow:
- Weapons of any kind
- Illegal drugs/substances
- Glass containers
- Hard sided/large coolers
- Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs
- Laser pointers
- Animals (except service animals)
Oak Mountain Amphitheatre offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.
Like many venues and other large places of assembly, the Oak Mountain Amphitheatre has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals.
Oak Mountain Amphitheatre policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability. Oak Mountain Amphitheatre requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices.
Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
To reduce staff contact with guest belongings, the venue has implemented the following bag policy: They will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”). No other bags of any type will be allowed.
ALL points of sale including premier parking, merchandise, food & beverage will ONLY accept debit, credit or mobile pay (Apply Pay or Google Pay).
For fans that wish to use cash, cash to card conversion will be available on-site.
Code of Conduct
Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. The staff reserves the right to deny entry to any guest for any reason or no reason. If a guest is denied entry to any event, such guest will be issued a refund of the face value of the ticket for the event.
Before each event begins and after each event concludes, the staff will disinfect all high-touch areas within the venue, including seats, lawn chairs, handrails, merchandise stands, restrooms, bars, and concession areas. There will also be enhanced cleaning procedures throughout the show.
Hand Sanitizing Dispensers will be located prominently throughout the venue. Each unit will be checked every 30 minutes to ensure the units have adequate product.
Disinfectant wipes will be readily available in high-touch areas, including bathrooms, dining & picnic tables, bars and concessions areas throughout the venue.
If you feel sick, stay home. Know the symptoms of COVID-19, which can include the following: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting and diarrhea.
*Guidelines are subject to change.
Law enforcement Policy
Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. The venue does not allow conceal and carry weapons to be brought onto the property nor we theyl secure them.
Re-Entry is not permitted at Oak Mountain Amphitheatre. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening you will not be allowed back in without a new ticket.
Signs larger than 8.5 X 11 are not permitted into the venue. This size is a standard sheet of paper. The venue does not allow banners or signs that are larger than this due to the potential to block other guests’ view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.
SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. GoPros, tablets/iPads are not permitted. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.
Cancellations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.
Guests are permitted to bring in One (1) factory sealed bottle of water up to 20oz. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted. Water is available in the upper west and lower east plazas at the large concession stands.
All other outside water/food items are not allowed.